VISION

Be the leading trusted and efficient travel partners in East Africa, Africa and World atlarge.

MISSION

To prioritize and benchmark travel management, plus fulfill tourism reveries through our commitment to offering personalized world-class service. We do believe in consistency, honesty and quality performance geared towards our clientele, employees and community can culminate into loyal long-term relationships. We confide our service should outgrow industry set standards and be the best value for the customer.
Service
Superior personalised service
Savings
Speed:
Safety:
Data privacy and the duty of care
Through its inbound and outward travel management service offering and the use of strong partnerships internationally, Adinga Tours and Travel Limited aims to serve Uganda and the entire global corporate customer market segment. The 4Cs—competence, convenience, competitiveness, and a full global comprehensive solution—will help us do this. Hotels, event management firms, tour operators, travel agencies, multinational and local corporations, as well as governmental and quasi-governmental organisations, are some of our partners.
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Dare to Explore

In 2023, Adinga Tours & Travel Limited joined the Ugandan tourism and travel industry with the aim of providing customised itineraries that appeal to travelers. The company positions itself on being a superior tour operator in the business. The management and staff at Adinga Tours and Travel are well suited for the sector and sufficiently qualified and experienced in the areas of medicine, hospitality, tourism, real estate, and the safety and security of its visitors. In the years to come, the company plans to grow more quickly and broaden its reach beyond Uganda and East Africa to include other continents like the United Arab Emirates Gulf region, USA, Asia, Europe among other regions. Operating out of Kampala and Packwach, Adinga Tours & Travel Limited provides a wide range of excellent services, including wildlife and aquatic safaris, air ticketing, car rentals, hotel bookings and reservations, airport pick-ups and drop-offs (chauffeur), cargo handling, and more. Through a variety of partners and associates, Adinga Tours and Travel actively participates in driving tourism growth, development, and sustainability projects for the industry's progress.

CORPORATE PRINCIPALS

Our Corporate standards are the biggest assets of the company as they define the culture and guide principles of how we operate at Adinga Tours and Travel SMC Ltd, these also align with the company’s mission, vision, and the values that assist us achieve our goals.

Customer-Centric Excellence: We are committed to providing exceptional service, always putting our customers’ needs and satisfaction first. We strive to exceed their expectations in every interaction.

Integrity and Transparency: We conduct our business with the highest ethical standards, maintaining honesty and transparency in all our dealings with customers, partners, and employees.

Passion for Travel: Our love for travel drives our dedication to creating memorable experiences for our clients. We are enthusiastic about exploring new destinations and sharing that enthusiasm with others.

Innovation and Adaptability: We embrace innovation and continuously seek new ways to enhance our services and adapt to the evolving travel industry landscape.

Environmental Responsibility: We are committed to sustainable travel practices, minimizing our environmental impact, and promoting eco-friendly tourism options.

Team Collaboration: We foster a collaborative and inclusive work environment, recognizing that our success relies on the collective efforts, talents, and diverse perspectives of our team.

Professionalism: We uphold the highest standards of professionalism in our conduct and appearance, ensuring that every interaction with Adinga Tours and Travel reflects our commitment to excellence.

Community Inclusiveness: We actively participate in and contribute to the communities we operate in, supporting local economies and promoting responsible tourism.

Safety and Well-being: The safety and well-being of our clients and employees are paramount. We prioritize rigorous safety measures and promote a healthy work-life balance.

Continous Learning: We encourage a culture of continuous learning and growth, both professionally and personally, to stay at the forefront of the travel industry.

Respect for Diversity: We value and respect the diversity of our team, clients, and the cultures we encounter during our travels, fostering an inclusive environment.

Employee Appraisals

A detailed appraisal is used to gauge our staff performance. To uphold our standards, we continually evaluate and monitor them.

Management & Organizational Structure

Adinga Tours & Travel Limited is an organisation with a board of directors in charge of creating the policies that direct the business and its future activities.

The business is run on a daily basis by a group of dedicated and competent staff members. We also take pride in having multi-disciplinary tour guides and travel coordinators with industry expertise in a variety of tourism-related fields, including ticketing, airport pickups, and many more.

As a professional company, we collaborate with a consultant and specialist who, when tipped off, assists with delivering the necessary advice and service.

Adinga Tours and Travel has the potential to make a substantial impact on many different aspects of Uganda’s tourism industry. Our primary focus is on providing tourism and travel related services.

EXECUTIVE SUMMARY

The senior management team, which consists of the administrative and operational staff, is led by the GM. A senior administrative management team that is in charge of administration and human resources is made up of the GM and the company secretary.

The general manager of Adinga Tours & Travel has experience and training in tourism, travel, transportation, ticketing, and hotel booking.

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